Privacy Policy

Inkwell AI, Inc. ("Inkwell," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services (collectively, the "Services").

This page is a general-purpose template for demonstration purposes. Before publishing it live, have it reviewed by a qualified attorney to ensure it accurately reflects your data practices and complies with applicable laws (including CCPA, GDPR, and other state and federal regulations).

1. Information We Collect

We collect information in the following ways:

• Information you provide directly: name, email address, company name, billing information, and any content you submit to generate drafts (such as writing samples used for brand voice training).
• Information collected automatically: IP address, browser type, device information, pages visited, and usage patterns, collected via cookies and similar technologies.
• Information from third parties: data from payment processors, analytics providers, and single sign-on providers when you choose to connect them.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services
• Process payments and manage your subscription
• Improve and personalize your experience, including brand voice training on content you provide
• Communicate with you about updates, security alerts, and support
• Send marketing communications, which you may opt out of at any time
• Detect, prevent, and address fraud, abuse, or security issues

We do not use customer content submitted through the Services to train AI models shared with other customers.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, payment processing, and customer support tools
• Legal authorities when required by law, subpoena, or to protect the rights and safety of Inkwell, our users, or the public
• Business transfers, such as a merger, acquisition, or sale of assets, subject to standard confidentiality safeguards

4. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how visitors use our website. You can control cookies through your browser settings; disabling cookies may limit some functionality of the Services.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services. If you cancel your account, we retain your data for 30 days to allow for reactivation, after which it is permanently deleted, unless a longer retention period is required by law.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete the personal information we hold about you
• Object to or restrict certain processing of your information
• Request a copy of your data in a portable format
• Opt out of the sale or sharing of personal information (California residents, under the CCPA)
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at privacy@inkwellai.com. We will respond within the timeframe required by applicable law.

7. Data Security

We use industry-standard technical and organizational measures, including encryption in transit and at rest, access controls, and regular security audits, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. International Users

Inkwell AI is based in the United States. If you access the Services from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and revising the "Last updated" date above.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Inkwell AI, Inc.
548 Market Street, PMB 62911
San Francisco, CA 94104, United States
Email: privacy@inkwellai.com